Privacy Policy

Introduction

KnittingCourses.click (“we,” “us,” “our”) provides online learning content and related tools. This Privacy Policy explains what information we collect, how we use it, how cookies work on our site, and what rights you may have depending on where you live.

We are committed to privacy by design: we collect the minimum amount of data necessary to operate the service and never sell personal data.

Data We Collect

Information you provide

Account data (such as name and email) when you sign up or subscribe.
Support messages you send (such as the content of messages and any details you choose to include).
Preferences (such as theme choice and privacy preferences) stored on your device.

Information collected automatically

Usage metrics (typically aggregated or de-identified where feasible) to understand feature performance and improve learning outcomes.
Device and log information (e.g., approximate device type, browser type, and error logs) used for security, debugging, and service reliability.

Information we do not intentionally collect

Sensitive personal data (e.g., government IDs, precise geolocation, health data) unless you voluntarily include it in support messages—please avoid sharing it.
Payment card data is not intentionally stored on our servers (if payments are supported, they are generally processed by payment providers under their own policies).

Legal Bases (Where Applicable)

Where laws like the GDPR apply, we process personal data under one or more legal bases:

Contract: to provide the services you request (e.g., account access, support).
Legitimate interests: to keep the service secure, prevent abuse, and improve reliability (balanced against your rights).
Consent: for optional cookies/analytics and certain marketing communications (where used). You can withdraw consent at any time.
Legal obligation: to comply with applicable laws, lawful requests, and enforce our terms.

Cookies

Cookies are small files stored on your device. We use:

Essential cookies: required for core site functionality, security, and preferences (e.g., theme).
Analytics cookies (optional): to understand how visitors use the site so we can improve. These are used only with your consent where required.

Managing cookie choices

You can manage cookies via our cookie banner (when available) and your browser settings. If you decline optional cookies, you can still use the site, but some improvements and diagnostics may be limited.

Privacy quick actions

Review and update your local cookie and theme settings stored in this browser.

Theme

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Cookie consent

Last change

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Sharing & Service Providers

We may share information only as needed to operate the service:

Service providers (processors) that help us host, monitor performance, deliver emails, prevent fraud, and provide support tooling. They are bound by confidentiality and data protection obligations.
Legal and safety: if required to comply with law, enforce our policies, or protect rights, safety, and security.
Business transfers: if we are involved in a merger, acquisition, or asset sale, information may be transferred subject to appropriate safeguards.

We do not sell your personal information.

Retention

We keep personal data only as long as necessary for the purposes described in this Policy, including to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Support messages: retained for a reasonable period to ensure continuity and quality of support, then deleted or anonymized.
Logs and security records: retained for security and reliability, then rotated or anonymized.
Local device settings (theme, cookie consent): stored in your browser until you clear them or reset via this page.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Access to personal data we hold about you.
Correction of inaccurate or incomplete data.
Deletion of your data (subject to legal and operational limitations).
Restriction or objection to certain processing.
Portability (receiving a copy of your data in a usable format) where applicable.
Withdrawing consent (for processing based on consent) at any time.

To exercise your rights, contact us using the details below. For security, we may need to verify your request before responding.

Security

We use administrative, technical, and organizational measures designed to protect information, such as:

Encryption in transit (TLS) to protect data sent between your device and our servers.
Least-privilege access for internal systems and operational tooling.
Routine monitoring and auditing for anomalies and service integrity.
Backups and resilience measures to support availability and recovery.

No system can be guaranteed 100% secure; however, we continuously improve controls aligned with the risk level of the data we handle.

Children’s Privacy

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child provided us personal information, contact us so we can take appropriate action.

Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will update the “Last updated” date at the top of the page. Material changes may be communicated via the site.